Just like your car, your new copier will need basic maintenance from time to time. Sometimes, you will need to call a service technician to come fix an issue or do some preventative maintenance, but there are some things that you can do yourself to help keep your copier in great shape between “oil changes”. Below are the top three questions our Document Solutions Technicians hear and that every operator can do on their own.
Why is there a line on all my copies?
This is an issue that plagues most multi-function printer (MFP) users. You place your documents in the document feeder on top, hit the button and eagerly await your copies, only to find there is a line down the entire page! Now what? The boss needs this document right away and you cannot wait for the service tech to come out to fix it.