TOSHIBA AMERICA BUSINESS SOLUTIONS WINS “FIRST IN CLASS” AWARD FOR DEALER SUPPORT
27th Annual Dealer Survey by Marketing Research Consultants Awards Toshiba for Providing High Level of Service and Support to Independent Dealers
IRVINE, Calif. (Oct. 10, 2012) — Toshiba America Business Solutions, Inc. (http://business.toshiba.com), a leading managed document services (MDS) provider and business printing solutions innovator, today announced it has been recognized as a “First in Class” MFP Manufacturer for Dealer Support by Marketing Research Consultants, Inc. (MRC), a New Jersey-based office products industry consulting firm. The recognition was given as a result of MRC’s 27th Annual Dealer Survey that identified Toshiba for its high level of service and support to the independent dealers who promote and sell its products.
“Toshiba as an organization is thankful for this recognition. The MRC award is one the MFP industry’s highest honors, and we are again humbled by the recognition from our dealer partners,” said Mark Mathews, president and chief executive officer, Toshiba America Business Solutions, Inc. “Maintaining healthy relationships with our dealers and providing them with support are clearly some of Toshiba’s greatest strengths, and we will continue to make dealer relationships a priority as we approach 2013.”
Marketing Research Consultants’ Dealer Survey Awards are based on feedback from independent office technology dealers representing all copier/multi-function product (MFP) vendors in the industry, and all regions of the country. Participating dealers were asked to rank their primary and secondary vendors in four key performance categories: Corporate Support, Distribution, Product Line, and Inventory.
About Toshiba America Business Solutions, Inc.
Irvine, Calif.-based Toshiba America Business Solutions, Inc., (TABS) is an independent operating company of Toshiba Corporation, the world’s eighth-largest electronics/electrical equipment company. TABS is a leading managed document services (MDS) provider with experts that help organizations take control of document security, workflow and print environments. With the award-winning Encompass™ managed print services (MPS) program, e-STUDIO™ line of multifunction printers (MFPs), toner products and retail information/thermal printing systems, TABS is leading the way for businesses to print smarter, work safer and conserve resources. For more information on Toshiba solutions and services available in the United States and Latin America, please visit www.business.toshiba.com.